Data Collection
The Tryly.ai widget for Shopify stores does not collect or store any customer personal data. All virtual try-on processing happens directly in the customer's browser.
What We Store
We only store merchant-related configuration data:
- Widget settings (button text, colors, placement)
- Merchant API keys
- Store domain and installation status
- Usage statistics (number of try-ons, not linked to customers)
Customer Privacy
We respect customer privacy completely:
- No customer emails collected
- No customer names stored
- No purchase history tracked
- No cookies set for customers
- All try-on sessions are temporary and processed in-browser
GDPR Compliance
We are fully GDPR compliant:
- We respond to all GDPR webhook requests from Shopify
- Customer data requests return no data (as we store none)
- Shop data is deleted 48 hours after app uninstall
Data Security
All merchant data is:
- Encrypted in transit (HTTPS)
- Stored securely in encrypted databases
- Only accessible via secure OAuth tokens
Contact
For any privacy-related questions, please contact us at privacy@tryly.ai